Choose how you would like to contact us from the options below.
Important Note: Summer Holiday Office Hours
Our head office will close for the holiday and our last working day will be Friday, December 20, with the office reopening on Monday, January 6.
Due to the Trades Recognition Australia summer shutdown, our last assessment outcome letters for trade occupations for 2024 will be issued in the week ending on December 21 and will resume from January 13, 2025.
We have paused accepting applications for our Priority Processing service, to give us time to assess applications and complete them within 10 business days before our Australian office closes for the summer break. Priority processing will resume on January 6.
Enquiries
Monday to Friday, 9am to 5pm AEDT except Public Holidays
International
Webchat available Monday to Friday, 9am to 4:30pm AEDT except Public Holidays
For current applications
Business & industry enquiries
If you are a business, government or educational customer or have an inquiry.
Submit an enquiry
Worldwide office locations
Australia (Head Office)
Opening hours
Monday to Friday, 9am to 5pm AEDT excluding Public Holidays
International office locations
India
Opening Hours
Monday to Friday, 10am - 6pm except Public Holidays.
By appointment only.
Locations
C/o EPR Solutions Pvt. Ltd.
115, 1st Floor, Square One,
C2-Saket Place,
Saket District Centre,
New Delhi - 110017
China
Opening Hours
Monday to Friday, 9:00 am - 5:30 pm except Public Holidays.
By appointment only.
Saudi Arabia
Opening Hours
Monday to Friday, 10am - 6pm except Public Holidays.
Useful links and information
Provide Feedback
The team at VETASSESS will gladly receive and respond to all feedback from customers in a professional, timely and respectful manner.
Find your nearest assessment location
We don't just have skill assessment teams in Australia, we also operate centres in India, China, South Africa and South East Asia to assess your practical skills, making your application easier when living abroad.
Process to appeal the final decision - Professional Occupations
You can ask for a review or an appeal of an unsuccessful Skills Assessment outcome.
Complaints policy
We understand that feedback from our customers and stakeholders is important.
Read our FAQs
If you have any questions, refer to our FAQs guide, or you can contact our customer support team at any stage.