VETASSESS has launched a podcast series that will feature in-depth interviews with VETASSESS managers, staff, and stakeholders. Join us as we introduce you to the people behind Australia's largest skills assessment authority.
In the first podcast we meet Marie Andriopoulos, Manager Customer Service and Experience at VETASSESS.
Marie walks us through her career in customer service leading up to her current role within the organisation, and takes us through the strategy behind her approach. We learn about her methods of empowering customers and her team to achieve the best possible outcome, as well as what's next to come in terms of front-line commmunications for applicants, agents and stakeholders.
Listen to the podcast from this link
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